Provide TRACK status and system metrics to management as may be required. Perform the voiding of any timesheet errors. Provide end-user report training as required.Īssist with report generation and delivery when needed.Įnsures that TRACK timesheets are processed timely and accurately.Įnsure that SAP service entries are completed in a timely manner. Work with all stakeholders to determine information requirements. Identifies and coordinates reporting requirements. Responsible for all user IDs, passwords, profiles and security configurationĪdjust security profiles rules as needed to model work process. Modify and/or coordinate pay formula changes. Setup new or modify existing Agreements, Skills and Rates Make default Agreement and Skill assignments as needed.Īssist with Agreement and Skill overrides (craft step-ups) Make schedule assignment changes as informed by Timekeepers. Responsible for all TRACK master data entry and configuration Work with Timekeepers to identify exceptions.įollow work process to ensure compliance and authorization.ĭata entry of "overrides" in TRACK to correct exceptions. missing gate events, off-site work, etc.) Processes and resolves TRACK exceptions (e.g. Provide remedial training as may be required.Įnsure all new contractor personnel receive Schedule and Skill assignments.Įnsure all contract personnel are assigned a pay formula. Respond to general questions and resolve issues. Monitor progress to ensure daily settlement is achieved. Primary interface with contractor Timekeepers Monitor TRACK system response and report application or network issues. Monitor the daily operation of TRACK software and infrastructure.Įnsure gate system interface is operational and events are being received.Įnsure SAP interface is operational and cost objects are received.
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